Getting to Abu Dhabi is easy and barrier-free with various accessible travel services offered at the airport and through local airlines.

Zayed International Airport provides accessible services at different travel touchpoints including pre-booking assistance. At the airport, you'll find:

• Wheelchair assistance
• Accessible lounges
• Accessible dining, shopping, and washroom facilities
• Porters to help with your luggage
• Special lanes and fast-track services

To request pre-booking assistance which covers both departure and return flights, as well as at airports, inform your flight or travel agent 48 hours before your flight. You can also visit the Etihad Ground Services team or a Special Assistance desk at Zayed International Airport for help.

Additionally, the airport partners with many local and international airlines offering special assistance, ensuring inclusive travel options for everyone. You can find the

list of airline partners on the airport's official website.

Etihad Airways provides personalised support for travellers with various disabilities, ensuring a comfortable journey to Abu Dhabi from start to finish.

Navigating Abu Dhabi is straightforward, thanks to its accessible public transport system, taxis, and special car rental options.

Transport to and from Zayed International Airport

Both the Departures and Arrivals terminal have signposted drop-off spaces for taxis and cars. These are marked in blue on the ground and are located by:

• the entrance doors or at the designated drop-off areas at the Departures terminal
• the start and end of the pick-up area at the Arrivals terminal

Taxis that provide special services for people of determination, and buses are both available and operate frequently to and from the airport.

Public transport services

Taxis

For accessible taxis, contact Tawasul, Abu Dhabi’s national transport company, or get in touch with specialised car rental companies like Enaya Car and Eden Mobility for private car hire services.

If you prefer quick and convenient taxi bookings, download Uber or the Careem app (available on Google Play and the App Store). Careem offers a special service called Careem Assist for people with accessibility needs.

You can also use the Abu Dhabi Taxi app, available on both Google Play and the App Store. And don't forget to make use of special offers for people of determination:

Get a 50% discount off the total fare. This applies to People of Determination, the elderly and the disabled

Buses

Abu Dhabi's bus network is fully equipped with wheelchair-accessible vehicles. People of determination are entitled to a 50% discount on intercity bus services to Al Ain and Al Dhafra Region from Abu Dhabi, paid via the Hafilat Smart Card. You can also enjoy unlimited travel in Abu Dhabi and its suburbs.

Finding the perfect place to stay in Abu Dhabi is just as easy. Many of Abu Dhabi's hotels and resorts offer accessible rooms and amenities, including roll-in showers, lower beds, and wide doorways.

Choose from luxury accommodation options like The St. Regis Saadiyat Island Resort and budget-friendly stays like Premier Inn Zayed International Airport.

It’s always a good idea to contact the accommodation provider before your trip to confirm specific accessibility features.

You can find a full list of accessible stays with information on facilities offered here. 

Experience the best of Abu Dhabi without hassle. Most attractions, such as Louvre Abu Dhabi provide accessibility features like ramps, elevators, and accessible restrooms.

Many other attractions, such as Warner Bros. World Abu Dhabi and SeaWorld Abu Dhabi, also offer special discounts for visitors with special needs.

Make the most of your time by exploring a list of accessible attractions and their available services here.

Most attractions in Abu Dhabi offer special offers and services for people of determination.

Plan your trip with ease using our curated accessible itineraries. We’ve designed these routes to minimise walking distances and ensure every stop is fully accessible, so you can explore Abu Dhabi at your own pace.